Transparent Pricing

Simple, Transparent Pricing

Choose the perfect plan for your school. No hidden fees, no surprises.

What's Included in Setup

Every plan includes comprehensive onboarding to get you started

Week 1: Planning

  • Initial consultation call
  • System requirements review
  • Data migration planning
  • Staff role assignment
  • Timeline finalization

Week 2: Implementation

  • Data migration execution
  • System configuration
  • Custom branding setup
  • Test data validation
  • Quality assurance testing

Week 3: Training & Launch

  • Comprehensive staff training
  • Admin training sessions
  • System walkthrough
  • Go-live support
  • 30-day follow-up support
Got Questions?

Frequently Asked Questions

What does the annual fee include?

Your annual subscription covers: (1) Complete data migration from Excel/existing systems, (2) Custom school configuration (logo, colors, report formats), (3) Comprehensive staff training (2-4 hours), (4) Initial data entry support, (5) Testing and quality assurance, and (6) Ongoing support throughout the year. We ensure you're fully operational before considering the onboarding complete.

Can I upgrade or downgrade my plan?

Yes, absolutely! You can upgrade anytime by paying the difference between your current plan and the new plan. Downgrades are also available — contact support for assistance. There are no penalties for changing plans.

What happens if I exceed my student limit?

For Basic and Standard plans, if you approach your student limit, we'll notify you in advance. You can upgrade to the next tier by paying the difference. There's a 10% grace buffer (e.g., Basic allows up to 220 students) before upgrade is required. Premium plans have no limits.

Do you offer discounts for multiple schools?

Yes! School networks and groups get special pricing: 2-5 schools (10% discount), 6-10 schools (15% discount), 11+ schools (20% discount + dedicated account manager). We also offer seasonal promotions and can create custom packages. Contact us for a personalized quote.

What payment methods do you accept?

We accept: Mobile Money (MTN, Vodafone, AirtelTigo), Bank transfers (all major Ghanaian banks), Cheque payments, and Credit/Debit cards (Visa, Mastercard). All plans are billed annually.

What if I need to cancel?

You can cancel your subscription at any time. Your access will continue until the end of your current annual billing period. We'll provide a full data export in Excel/PDF format upon request. There are no early cancellation penalties.

Do you provide training for staff?

Yes! All plans include initial training. Basic: 2-hour online training, Standard: 4-hour comprehensive training + recorded sessions, Premium: On-site training + ongoing training sessions. We also provide video tutorials, documentation, and regular webinars for all users.

How secure is my school's data?

Very secure! We use: Bank-level 256-bit SSL encryption, Daily automated backups with 30-day retention (90 days for Premium), Secure servers in multiple locations, Role-based access controls, Regular security audits, and GDPR-compliant data handling. You can export your data anytime.

Can I customize report cards and documents?

Standard and Premium plans include fully customizable report cards with your school logo, colors, and format preferences. You can design multiple templates for different levels. Basic plans use standard templates but can upgrade to a higher plan for this feature.

Ready to Get Started?

Get started today and see the difference SmartSchool can make.

Request a Demo